We understand that our customers are eager to receive the product/s they have ordered. We ship the orders placed on a business day within 1-2 business days, unless otherwise specified. Orders placed on the weekend or a holiday will be shipped the next business day. You can expect to recieve your package within 1 to 7 business days from the day we ship your order.
WE ARE CURRENTLY NOT SHIPPING TO THE US
Free and Flat rate Shipping to Canada
We offer free shipping to Canadian addresses on orders of $50 or more before taxes and flat rate shipping of $4.99 plus taxes for orders under $50 before taxes. However, shipments of excessive weight or shipments to remote areas may incur extra shipping charges. If your order falls into this category, we will inform you of the extra charges prior to shipping.
We ship all of our orders via Canada Post, UPS, or Fedex. Tracking and insurance is included with this shipping method.
We are an eco-friendly company and believe in recycling. Whenever possible we try to use recyclable materials for packaging or re-use shipping materials sent to us by our suppliers.
To reduce waste, we do not ship a copy of the invoice with your order. Please use your emailed invoice or log into your user account to refer to your order information. If you require a paper invoice, please let us know and we will include it with your order.
Tracking and Insurance
Orders may be tracked on our website, through “my account” and also online with Canada Post. All orders include shipping insurance except for lettermail.
We offer free local pick-up from our home office near Steeles and Mississuaga Rd, Brampton, Ontario. Once we receive your order, we will get in touch with you in order to arrange for a mutually convenient day and time to pick up your items. Local pick up is Free of course 🙂